tologo Deleting Invoices. Voided Invoices.

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You can delete the Invoice record from the TO3000 database on the Invoices page of the Client window.

note Note: By default only last Invoice (i.e. Invoice with the last number in the database) can be deleted. Other Invoices (i.e. Invoices with numbers in the middle of the range of numbers) can be only voided. To change this setting and allow deleting any Invoices select the Invoices in the middle of the range can be deleted option on the General page of Advanced settings.

 

To delete the Invoice:

1. Switch to the Invoices page of the Client window.

2. Select the necessary Invoice record from the list.

3. Click Delete button. If the Invoice cannot be deleted due to your settings (see the note Note above) the error message will appear and the record will not be deleted (you will need to void it, see below) otherwise the deletion confirmation dialog will pop-up.

 

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If the Invoice cannot be deleted (see the note Note above), you can void it. It will be still displayed in the list of Invoices, but you will be able to modify it and will be only able to see the details in the View Voided Invoice window.

 

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To void the Invoice:

1. Switch to the Invoices page of the Client window.

2. Select the necessary Invoice record from the list.

3. Click Void button. View Voided Invoice window will appear, where you can enter the reason for voiding of the invoice, date of voiding, and see the details of the voided invoice.